Trust First, Obligations Second
Your trust and satisfaction matter more than policies
Our Commitment to You
If you’re not satisfied with our services or need to make a change, we’ve made the process straightforward and fair.
Cancellation Process
Getting started:
- Contact your dedicated account manager
- Schedule a quick review call
- We’ll create your transition plan
- Hand over all assets and data
No hidden terms. No complex procedures.
Your Rights & Our Promises
For Monthly Services
- Cancel with 30 days notice
- Keep all marketing assets created
- Receive data/analytics reports
- Get transition support
For Annual Commitments
- Pro-rated refunds available
- Full asset ownership transfer
- Comprehensive handover support
- Exit interview for feedback
Refund Policy
We believe in earning your business every month.
If you’re unsatisfied with our service:
- Let us know what went wrong
- Give us a chance to make it right
- If still unhappy, receive applicable refund
- Get support during transition
Transparency Matters
You’ll receive:
- All creative assets
- Performance data
- Campaign settings
- Strategy documents
- Training materials
No Questions Asked
While we’d love feedback to improve, you’re not obligated to explain your decision.
Next Steps
To Cancel Service
- Email: support@ymmdigital.com
- Call: +91 8619636461
- Contact your account manager
To Request Refund
- Submit request form
- Schedule review call
- Receive decision within 48 hours
Our Promise
Your success matters more than policies. We’re here to support you, even during transitions.
